Large banks often struggle with scattered governance documents and complex approval policies. Employees spend hours searching through SharePoint folders, PDFs, and SOPs to find the right information, increasing compliance risk and slowing decision cycles.
Sphere IT deployed the Policy & Governance Agent, a GenAI-powered search and retrieval interface enabling teams to access policies, rules, approvals, and compliance guidelines using natural language queries. The agent retrieves information with 99% accuracy, even across thousands of files, and provides contextual citations for audit-ready validation.
Users can ask:
“Show the approval flow for corporate on boarding,” or “What is the exception rule for trade finance documents?”
The system returns clear answers, document links, and relevant sections instantly.
The impact was significant:
- 70% faster policy search & compliance checks
- 99% accuracy in retrieval, eliminating misinterpretation
- 25% reduction in regulatory breach risk
The solution replaced traditional keyword search with conversational deep-dive capabilities, making complex governance intel accessible to every employee. It has become the institution’s core compliance enablement tool, improving productivity and reducing operational ambiguity across departments.