Introduction
Welcome to Sphere IT Global ("Sphere IT", "we", "our", or "us").
Sphere IT provides technology, consulting, automation, and integration solutions to enterprises worldwide (the "Services").
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website, communicate with us, or use our Services.
By using our website or submitting your information through our contact forms, you agree to the practices described in this Privacy Policy.
Below is a list of definitions for the terms used in this Privacy Policy:
| Term | Definition |
|---|---|
| Service | The Sphere IT Global website and any related web services operated by Sphere IT. |
| Personal Data | Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). |
| Usage Data | Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). |
| Cookies | Small files stored on your device (computer or mobile device) used to improve website functionality and user experience. |
| Data Controller | A natural or legal person who (alone or jointly with others) determines the purposes and means of processing any personal data. For the purposes of this Privacy Policy, Sphere IT Global is the Data Controller of your data. |
| Data Processors (or Service Providers) | Any natural or legal person who processes data on behalf of the Data Controller. We may use the services of trusted third-party providers to process your data more effectively (e.g., website hosting). |
| Data Subject | Any living individual who is the subject of Personal Data. |
| User | The individual using our Service - this corresponds to the Data Subject, who is the subject of Personal Data. |
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Your Name
- Your Email Address
- Your Phone Number
- The Subject and Message you submit
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at info@sphereitglobal.com
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Sphere IT Global use the information you provide to:
- Respond to your inquiries or service requests
- Provide information about our IT solutions and services
- Improve customer service and communication quality
Your information is used only for the purpose for which you provided it and will never be sold or shared for marketing purposes.
We use secure technologies and hosting infrastructure to safeguard your data. Your form submissions are transmitted over encrypted HTTPS connections and stored securely.
While we strive to use industry-standard methods to protect your personal data, no system is completely secure. We encourage you to exercise caution when sharing sensitive information online.
We retain personal data only for as long as necessary to respond to your inquiry or fulfill the purpose for which it was collected.
After that period, your data will be securely deleted or anonymized.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
We do not sell or lease your personal information.
We may share limited data only with:
- Authorized personnel within Sphere IT who are handling your inquiry
- Trusted third-party service providers (e.g., web hosting or email delivery) who assist in operating our website, under strict confidentiality agreements
- Legal authorities, when required by applicable law
Our website may use cookies to:
- Enable basic website functionality
- Analyze website performance and visitor behavior (e.g., Google Analytics)
These cookies do not collect personal data or track your identity.
You may disable cookies in your browser settings at any time.
Depending on your region, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for data processing at any time
To exercise these rights, please contact us at info@sphereitglobal.com
Our website may include links to third-party sites for additional resources.
We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us at: